A little help with your next move
Player support.
A technical problem, a rules question, or something that doesn’t look right? Let’s get you back to the board.
Support & FAQ
A good place to start.
When is Chaos Chess coming out?
Visit the Steam page for the latest release information, and add Chaos Chess to your wishlist.
The game isn’t launching or is running slowly.
Restart the game and check that the game and your operating system are up to date. Close other demanding applications. If you can open the game, try a lower graphics setting. For an installation issue on Steam, use Steam’s file-verification option. If the issue continues, email us your platform, game version, and any error message.
A Champion or event behaved differently than I expected.
Check the Champion’s ability description and the current Chaos Event. Some Champions vanish after using an ability or making a capture, and events can change movement or board access. If something still seems wrong, send the Champion and event names, the board position, and what happened.
How do I unlock more Champions?
Progress through the story campaign to expand your collection. When you set up a match, the Champion selection screen shows the Champions currently available to you.
Can two people play on the same device?
Yes. Local hot-seat play lets two players take turns on one device. Choose the local two-player option when setting up your match.
Can I play with traditional chess rules?
Yes. Choose Classic mode for traditional chess. Choose Chaos when you want the extra Champions and Chaos Events.
My progress or settings seem to be missing.
Make sure you’re using the same device and operating-system user profile. Tell us what changed before the issue appeared, such as a reinstall or an update. Avoid deleting game data while troubleshooting; local saves and settings may be affected.
We’re here to help.
Send a message with a little detail about what happened.
[email protected]The useful details.
- Your platformWindows, macOS, Linux, or iPhone, plus the operating system version.
- Your game versionThe version you’re playing and where you installed it.
- What happenedThe game mode, Champion, or Chaos Event involved, and the steps that led to the issue.
- A screenshot, if usefulShow the board or error message. A short recording can help with a visual or animation issue.
Please don’t send passwords, payment details, or account security codes. Check screenshots and logs for personal information before attaching them.